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Sam Leitch
Customer Success Manager

Skore Basics - RATSI - What's the difference between the R & A?

"I read your blog article about RATSI, but I am still struggling with the meaning of the R and A of RATSI. I need a powerful explanation with examples for my team"

We recently received this interesting yet common question into our support desk from an existing user. As a common question, I thought best to share our response with the wider community.

What is RATSI?

The blog that this user is referencing and where you can find out more about RATSI is 'What is RATSI - A better way to understand roles & responsibilities

RATSI is a responsibilities matrix... (More)

Sam Leitch
Customer Success Manager

Skore Basics - Embedding external content into your process

This short blog will explain how you can embed content from external sources into your Skore processes using an iFrame.

What is an iFrame?

An iframe is a HTML document that is embedded inside another document on a website, allowing you to include content from external sources on your pages.

Specifically to Skore, this is embedding content from an external source into an individual process activity/whatbox.

What sort of content can I embed into my process?

Anything that will provide you with an iFrame source code!

Here are some examples of applications that we regularly see being embedded into Skore... (More)

Sam Leitch
Customer Success Manager

Skore Basics - Deleting a Sub Process

During the development of your processes, there are a few reasons why you may want to delete a sub process (we call it a 'detailed view' in Skore).

  • Most commonly... You created a detailed view by mistake!
  • You've moved the content elsewhere
  • The process has completely changed and you want to start afresh

So, how do I delete a sub process / detailed view?

This is very simple to do (when you know how);

Step 1: Ensure you are in Edit mode

Step 2: Highlight the Parent WhatBox by clicking the box (the border will turn purple when highlighted)

Step... (More)

Join me to discover Skore Spinnaker, the next evolution of Skore.

Your feedback and desires have been heard. We’re taking our product to the next level and have laid the foundations for future development and features. We have always had some big ideas about where we wanted to go with Skore and this is just the beginning.

Join us to discover how the next evolution of Skore keeps leading the way in simple process improvement and how we make our vision a reality.

Skore Spinnaker focuses on 4 core areas :

  • Enhanced user experience - get closer to your insights.
  • Collaboration - Take process collaboration to a new level by engaging... (More)