Do you guys have a customer journey map template or has anyone done one that they can share? I've done my process maps in Skore but want to create a customer journey map for insurance to share with non-process people.
Hi Sam, I found a few templates in PowerPoint that I'll start with and then convert over to Skore once they are ready for prime time and linking. Thank you!!
However, I'd be happy to speak with you to advise how you might go about creating a Customer Journey map in Skore that links your existing processes together.
Let me know if you'd like to discuss further.
All the best, Sam