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The grouping of 'What Boxes' & 'Why Boxes' within a process can be achieved using the 'Grouping' feature. See below for a quick how to example.
For this example I have chosen the process 'Report on Campaign' within an example... (More)
There are 2 main ways to capture systems on boxes.
If your priority is to capture and see which systems are used, add systems as role on a whatbox.
This is quick and easy, as you are capturing roles... (More)