Here is the link to the recording of the Session with James Jackson from Acacium Group. James showed us how he uses 3 levels of hierarchy to capture everything he needs from a High Level View down to Key strokes in order to compare the "As Is" to the proposed "To Be" and in order to provide his team with a detailed "how to" guide to each of his business processes. Many thanks to @James Jackson for a really insightful session and to all the participants for your questions and contributions!
Don't forget that you can view all the previous sessions on our youtube channel!
Have a great weekend!