Chris Green (chris

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Did you miss the Skrum event last week? Or perhaps there's something you'd like to revisit?

Well, today is your lucky day!

The recording is now live.

https://www.youtube.com/watch?v=EokUCiyvhWE&ab_channel=Skore

Skrum September 2021: Business Analysis - Art or Science?

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This Skrum event discusses the vital role Business Analysts play in projects. We'll also examine some of the ways you can ensure that Business Analysis gets...

Liked by Sam Leitch and 3 others

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Skore Community Home

Posted 2 years ago

Have you checked out the Process Template Library recently?

If you have, you may have noticed the latest addition; the Cross-border Payments process.

As with most processes, it may seem simple at first, however, there is a lot to think about and questions to ask.

A big thank you to Ascendant (https://www.ascendant.world/uk) for sharing their expertise with our growing community.

https://app.getskore.com/library/cross-border-payments-process-preview

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Skore Community HomeGeneral

Posted 2 years ago

Did you miss the webinar last week where Craig Willis talked about the power of powerful simplicity when it comes to change projects?

"Change is Going to Happen - how to harness it positively for your business"

You can see the full recording here: https://www.youtube.com/watch?v=elGIcBA3uGA&ab_channel=UKCollegeofPersonalDevelopment

So grab a coffee, sit back, and enjoy.

Change is Going to Happen - how to harness it positively for your business

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Change in business can be daunting. This is the recording of the seminar, hear from three business change experts on how you can harness it positively. Mee...

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Liked by Anna Roebuck and 3 others

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Skore Community HomeGeneral

Posted 2 years ago

A common question from new Skore users, so always worth sharing.

How do I link two processes together?

Simply use the following syntax: [link text](processID.objectID)

Easy when you know how 😉

Here's a handy video explaining it far better than me.

https://www.youtube.com/watch?v=6X8i7G01Uwg&t=2s

Linking to another process in Skore

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Create simple and visually pleasing Process Landing Pages for your Company with Skore.

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Liked by Craig Willis and 2 others

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Skore Community Home

Posted 2 years ago

What's the difference between an Admin, Editor and Member?

This was the question I was asked this morning, so thought I would share the answer with everyone.

The answer can be found in the Skore Knowledge Base:

https://support.getskore.com/portal/en/kb/articles/manage-users-of-a-workspace

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Liked by Colin Claverie and 4 others

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Skore Community HomeProcess Templates

Posted 2 years ago

📣 New Process Template Alert!! 📣

Thanks to the wonderful folks over at Lawrence and Wedlock (special shout out to Shivali Mistry), we now have an 'RPA Accelerator' process template in our Library.

They've shared their experience on how to get started with process discovery for an RPA project.

Head over to the Process Template Library now and copy it into your Skore Workspace.

https://app.getskore.com/library

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Liked by Sue Bartlett and 3 others

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Skore Community HomeQuantify

Posted 2 years ago

How do wait times work in Quantify? Do they count towards the FTE numbers? Do you model out the other tasks that could happen during 'wait' times?

These were the questions from a new user to Skore, trying to understand the Quantify functionality.

Sharing our response in case anyone else finds it useful:

- The ‘wait’ on a process is a wait-time before the process can start (e.g. waiting for approval or a response).

- The wait time does NOT impact the FTE calculations; the assumption is that they will be doing other tasks.

- We don’t model out other tasks that they are doing during a wait time, as this would get very complicated, very quickly.

Note: It’s worth pointing out that wait times are great when you’re modelling a single instance of a process, however, they will add up when you start simulating different volumes, which doesn’t always make sense.

Liked by Anne Baker and 3 others

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Skore Community Home

Posted 2 years ago

Whyboxes.

Who else struggled at first to get their head around them?

I was talking to some users earlier in the week and they were asking me if they should always use Whyboxes between Whatboxes.

My answer was Yes, well, mostly.

Whyboxes are a great way to get people to think about their processes, challenge the need for steps, and to agree clear handovers between people.

Useful questions to ask when you're struggling to define a Whybox;
1. What would you miss if you didn't carry out the activity?
2. What could you measure as an output of the activity?
3. What's the value the activity delivers to the next step in the process?

We used the example of defining a Whybox for 'Boil water'. How do you know it's boiled? What do you observe? Is there a measure that doesn't involve dipping your finger into the water?!

What are your best tips for defining great Whyboxes?

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Liked by Sue Bartlett and 5 others

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Skore Community Home

Posted 2 years ago

Help us spread the Skore word! (and get €20!)

We’ve been invited by Capterra, part of Gartner, to gather further information about our software product, and we’d love it if you could leave a brief review about your experience with Skore.

We would appreciate your honest feedback, and in addition, Capterra is throwing in a 20€ gift card.

Just follow this link: https://review.capterra.com/Feedback-Skore-162439-3241893214

Thanks!

Write a review of Skore

review.capterra.com

Write a review of Skore, and get rewarded.

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Liked by Anna Roebuck and 5 others

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GeneralUser Drop-Ins

Posted 2 years ago

If you missed the webinar earlier this week where Dave King, Angus Sim and I discuss bridging the BA / IT gap... you're in luck. We recorded the session!

So grab a coffee, hang your 'do not disturb' sign and click the link:

https://www.youtube.com/watch?v=ZoeOkM8YuFg&ab_channel=SkoreLabs

Bridging the Gap Skore & MS Azure DevOps

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Skore have partnered up with transformation Consultancy Marjolo to bring you this introduction to bridging the gap between business process led requirements ...

Liked by Craig Willis

Chris Green CCO

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Chris Green
CCO