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Wednesday 23rd November: 4pm (UK Time)
They're one of the two main building blocks in any Skore process, yet often overlooked in other tools.
In this session we take the time to deep dive in to Why Boxes, how they're used, what makes a good one, and when is it ok to leave them out?
Wednesday 16th November: 4pm (UK Time)
If any given process can be mapped in a multitude of different perspectives, which perspective should I be mapping from?
The customer, the employee, the system or another?
In this session we'll explore the different ways and perspectives in which a process can be mapped. We'll also discuss what factors should be considered before we make our decision.
Wednesday 9th November: 4pm (UK Time)
Hierarchy is all around us and used to organise and understand.
In this session we'll look at how breaking processes down hierarchically is a powerful tool for understanding and communicating complex organisations and how to do it in Skore.
In this session Skore CTO Colin Claverie explores the new review module.
Get teams to review their processes on a regular basis to ensure they are fit for purpose and most importantly, relevant!
Allowing your team to stay on top of what matters and provide evidence this has been done.
Wednesday 2nd November: 4pm (UK Time)
If you agree that processes make it easier to communicate, then great-looking processes should make it even easier!
In this week's drop-in session, we'll explore the importance of finding the story behind the process and then use simple techniques and features to make it stand out from the crowd!
Here are the Drop-In sessions planned for October 2022.
All sessions now run at 4pm UK time on Wednesday afternoons and will be hosted on Microsoft Teams. (See further details here)
If you agree that processes make it easier to communicate, then great-looking processes should make it even easier!
In this week's drop-in session, we'll explore the importance of finding the story behind the process and then use simple techniques and features to make it stand out from the crowd!
Hierarchy is all around us and used to organise and understand.
In this session we'll look at how breaking processes down hierarchically is a powerful tool for understanding and communicating complex organisations and how to do it in Skore.
If any given process can be mapped in a multitude of different perspectives, which perspective should I be mapping from?
The customer, the employee, the system or another?
In this session we'll explore the different ways and perspectives in which a process can be mapped. We'll also discuss what factors should be considered before we make our decision.
They're one of the two main building blocks in any Skore process, yet often overlooked in other tools.
In this session we take the time to deep dive in to Why Boxes, how they're used, what makes a good one, and when is it ok to leave them out?
For November's bonus week we'll be hosting a clinic style session, with the Skore Team in attendance to answer your questions on all things Skore & process improvement.
Feel free to drop us your questions prior to the session by commenting on this post, or at info@getskore.com
Or, bring your question to the session!
Wednesday 26th October: 4pm (UK Time)
Are you building an organisation wide continuous improvement capability based around a central process library?
Have you thought about the team you need to put together, the skills & competencies and the various structures?
The team at Skore have helped hundreds of companies build such a capability and in this session Co-Founder, Craig Willis, will present a simple framework to help accelerate the creation of your own process improvement centre of excellence.
Wednesday 19th October: 4pm (UK Time)
Following a session earlier this year on the subject of Solution Selection, @Sam Leitch will walk through the next stage, the implementation of the solution and how Skore supports this process from detailed requirements gathering through to user acceptance testing.
Skore's latest release introduces a central role management capability, allowing you to generate comprehensive job descriptions for each in the context of the whole workspace, and help to form an understanding of how a role is involved in each process.
In this session, we'll deep dive into the Role Manager business tool to demonstrate how you can:
For most change projects process analysts are asked to prepare both As-Is and To-Be processes.
In this drop in session we will look at the difference between As-Is and To-Be processes and different approaches to create and manage those within Skore.
