Here are the Drop-In sessions planned for October 2022.
All sessions now run at 4pm UK time on Wednesday afternoons and will be hosted on Microsoft Teams. (See further details here)
Join this weeks session here
2nd November - Making your Processes Look Great
If you agree that processes make it easier to communicate, then great-looking processes should make it even easier!
In this week's drop-in session, we'll explore the importance of finding the story behind the process and then use simple techniques and features to make it stand out from the crowd!
9th November - The Magic of Hierarchy
Hierarchy is all around us and used to organise and understand.
In this session we'll look at how breaking processes down hierarchically is a powerful tool for understanding and communicating complex organisations and how to do it in Skore.
16th November - Mapping Processes from Different Perspectives
If any given process can be mapped in a multitude of different perspectives, which perspective should I be mapping from?
The customer, the employee, the system or another?
In this session we'll explore the different ways and perspectives in which a process can be mapped. We'll also discuss what factors should be considered before we make our decision.
23rd November - Getting to grips with Why Boxes
They're one of the two main building blocks in any Skore process, yet often overlooked in other tools.
In this session we take the time to deep dive in to Why Boxes, how they're used, what makes a good one, and when is it ok to leave them out?
30th November - Drop-In Clinic
For November's bonus week we'll be hosting a clinic style session, with the Skore Team in attendance to answer your questions on all things Skore & process improvement.
Feel free to drop us your questions prior to the session by commenting on this post, or at firstname.lastname@example.org
Or, bring your question to the session!